Tag: Speech Analytics

Téleperformance

The Challenge The requirement was to equip the Téleperformance call centres with necessary tools to monitor the quality of inbound phone support and increase customer satisfaction. For Verbal / Vocal Order’s outbound services, there was also a need to automate the process of certifying contracts...

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 CABOLO® is registered product of Cedat85. 

London, UK

Speech-i Ltd
90 Chancery Lane, 1st Floor
London
WC2A 1EU

+44 (0) 20 7242 0631

Rome, Italy

Cedat85 S.r.l.
Via Poli, 29
00187 Rome
Italy

+ 39 06 45 230 800